Frequently Asked Questions

  • ⚠️ Safety Disclaimer: Our fidgets are not intended for children under 5 years old as they contain small parts that may pose a choking hazard. By purchasing our products, you acknowledge that use is at your own risk and RP Arts and Co. and its affiliates is not liable for misuse or unsupervised use.

  • We use high-quality PLA filaments and specific print settings to create fidgets that are designed to last for months with normal use. However, like any small mechanical item, consistent and heavy daily use can lead to a shorter lifespan.

  • No, we do not sell digital files including STL files.

  • Most domestic orders will arrive within 5-10 business days of placing your order. 

    We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the postal service.

    Once the package is scanned by the post office I have no control over how long the package will take to arrive. I am not liable or responsible for any delays, re-routes, or failed deliveries of your package. 

    However, I always want to make sure you receive the order that you paid for so please contact support@rpartsandco.com if you ever have any concerns with the status of your order.

  • Southern California

  • No. We currently do not offer wholesale.

  • We currently only ship domestically throughout the United States.

  • Absolutely. Our invoices never include cost. If you'd like to include a special note, please type it out in the order notes before checkout. We will highlight your note for the recipient to see. Please be sure to use their shipping address if you want it sent directly to them.

  • In the event your item arrives damaged, please contact us here.

  • If the assigned carrier fails to deliver your package correctly or if your package is stolen, this is not the responsibility of RP Arts and Co. You will be prompted to file a claim through the carrier for a full refund. We are not liable for carrier errors.

    • Please be sure to ship your orders to a reliable address that doesn't have frequent delivery issues. 

    • Please always be sure to double check your ship to address at check out. If you input the wrong ship to address, the package will be returned to us. You will be responsible for the new shipping costs to re-send the item.